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Frequently Asked Questions

Clinic Questions Clients Frequently Ask

Frequently Asked Questions

Is my visit confidential?

Yes! We hold your privacy in high regard. Your information is yours to share with who you choose to, when you choose. Our mobile clinic is also designed with full window coverings to protect your physical privacy while on board.

Can I bring a friend?

Yes! You are more than welcome to bring a support person if you would like.

How will I leave my sample for testing?

We have a fully functional bathroom for ease and privacy!

Do I need to bring anything?

It is helpful to bring your photo ID to your appointment, but we can serve you even if you aren't able to.

 

Do I need to make an appointment?

You are welcome to schedule ahead, or walk-in.

What if I can't make it to my appointment?

If you need to reschedule, we understand! We would love it if you could give us a call, and we will adjust however we can to serve you best.

What if I have more questions?

We would love to answer any questions you have! Please call at 509-462-4000 to talk with a nurse or other team member.

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